Shipping policy
Shipping Policy – Heavy Gear, Fast Delivery
We know you don’t want to wait to flex in your new gear. Here’s how we handle shipping:
1. Processing Time
-
Orders are processed and packed within 1–3 business days.
-
We’re not robots, but we move fast—if you order during a sale or restock, it might take an extra day or two.
2. Shipping Times
-
Standard shipping: 3–7 business days (U.S.)
-
International shipping: 7–21 business days (depends on location and customs).
-
We’ll send you tracking info as soon as your order ships.
Note: These are estimates. Once your order leaves our warehouse, the carrier controls the clock.
3. Shipping Rates
-
Rates are calculated at checkout based on weight and location.
-
We occasionally run free-shipping promos—watch for them.
4. Lost or Delayed Packages
-
Once it’s in the carrier’s hands, it’s literally out of ours.
-
If your package is delayed or missing, contact the carrier with your tracking number. We’ll help where we can, but we can’t refund orders lost due to carrier mistakes.
5. Wrong Address?
-
Double-check your shipping info before you order.
-
If you enter the wrong address and the package bounces back, we can reship it (you’ll just cover the shipping cost).
6. International Orders
-
Customs fees and import taxes are the buyer’s responsibility.
-
We’re not responsible for any delays caused by customs.
Bottom Line:
We ship your gear fast and with care, but once it’s on the truck or plane, it’s in the carrier’s hands. Lift hard, not your blood pressure—tracking info is coming.